White-Glove Assembly Service | Nexomensa
How This Service Works
What’s Included
Before Your Appointment
Product Details
White-Glove Assembly
Add professional assembly support for your Nexomensa furniture after delivery.
Total Dimension under 120"
Total Dimension under 200"
Other Assembly for oversized, complex, or multi-package items
Professional Assembly Support for Nexomensa Office Furniture
Nexomensa White-Glove Assembly Service is an optional add-on for customers who prefer professional setup support after their furniture has been delivered. It is designed for eligible Nexomensa desks, reception counters, conference tables, office storage, file cabinets, bookcases, office chairs, and other approved Nexomensa furniture items.
Assembly is scheduled after all packages have arrived and your space is ready. This service is separate from freight delivery, indoor delivery, upstairs delivery, and room-of-choice placement.
Key Commercial Highlights
Professional Assembly Support: Add post-delivery furniture assembly support for eligible Nexomensa office furniture.
Clear Service Tiers: Choose from three simple options based on total product dimension or assembly complexity.
Scheduled After Delivery: Formal scheduling begins only after all packages have been delivered and confirmed.
Separate from Freight Delivery: Assembly service does not include indoor delivery, upstairs carrying, or moving boxes.
Choose the Right Assembly Service Tier
Please select the service option based on the assembled product size shown on the product page. Total Dimension means the length + width + height of one assembled Nexomensa product.
| Total Dimension under 120" | For smaller eligible Nexomensa products, such as office chairs, compact file cabinets, small storage units, and selected small office desks. | $299 |
|---|---|---|
| Total Dimension under 200" | For standard office desks, smaller executive desks, smaller reception counters, bookcases, storage cabinets, and selected meeting tables. | $399 |
| Other Assembly | For oversized, complex, irregular, or multi-package items, including large reception desks, large executive desks, conference tables, and products with multiple functional components. | $499 |
Assembly Service Process
Add the Service
Select the correct White-Glove Assembly Service option based on your product size or assembly complexity.
Wait for Delivery
Formal assembly scheduling begins after all packages for the product have been delivered and confirmed.
Confirm Readiness
Check that all cartons have arrived, keep the labels and hardware bags, and report visible damage before scheduling.
Share Site Details
Nexomensa may confirm your phone number, service address, room readiness, access notes, and preferred appointment time.
Appointment Arranged
Assembly may be performed by qualified local assembly providers arranged through Nexomensa based on availability.
Inspect After Assembly
An adult should be present during the appointment and inspect the assembled furniture before the provider leaves.
Standard Assembly Coverage
- Standard assembly for one eligible Nexomensa furniture product according to the selected service tier.
- Basic assembly of product panels, legs, drawers, storage parts, table components, desk components, and included hardware.
- Installation of product-designed components such as LED light strips, power strips, cable grommets, drawer hardware, and storage hardware when included with the product.
- Basic alignment and stability check after standard assembly is completed.
- Coordination support if missing, incorrect, or damaged parts are discovered before or during assembly.
Service Exclusions
- Indoor delivery, upstairs delivery, room-of-choice delivery, or moving boxes from curbside, garage, lobby, warehouse, another room, or another floor.
- Assembly of non-Nexomensa products.
- Old furniture removal, old furniture disassembly, packaging disposal, or trash removal unless separately confirmed in advance.
- Electrical hardwiring, wall wiring, building electrical modification, custom electrical work, building modification, commercial construction, floor repair, wall repair, or custom carpentry.
- Waiting time, return visits, or additional service costs caused by missing parts, damaged parts, inaccessible rooms, or unprepared workspaces unless otherwise confirmed by Nexomensa.
Prepare Your Space Before the Appointment
To help the assembly appointment go smoothly, please make sure your order and room are ready before scheduling.
- All packages delivered: Formal assembly scheduling begins after every carton for the product has arrived.
- Packages in the room: Please place all packages in the room where the furniture will be assembled before the appointment.
- Clear workspace: The room should be clean, accessible, level, and large enough for unpacking and assembly.
- Access details ready: Please provide parking, gate code, elevator, building access, loading area, or floor information if needed.
- Adult presence required: An adult must be available during the appointment to provide access and review the completed assembly.
- Keep all packaging: Keep cartons, shipping labels, hardware bags, and instructions until assembly is complete and the furniture has been inspected.
Assembly Service Specifications
| Service Name | White-Glove Assembly Service |
|---|---|
| Service Type | Optional post-delivery furniture assembly add-on |
| Eligible Products | Eligible Nexomensa furniture, including reception desks, executive desks, office desks, conference tables, office storage, file cabinets, bookshelves, bookcases, office chairs, and other approved Nexomensa furniture items |
| Product Limit | One assembly service covers one eligible Nexomensa product. For multiple products, please contact Nexomensa for a multi-item assembly quote. |
| Pricing Method | Based on the assembled product’s total dimension or assembly complexity |
| Total Dimension Definition | Length + width + height of the assembled product, based on the size listed on the product page |
| Scheduling Time | Formal scheduling begins after all packages have been delivered and confirmed |
| Delivery Relationship | This service is separate from freight delivery and does not include indoor delivery, upstairs delivery, room-of-choice placement, or moving boxes |
| Service Availability | Availability may vary by location, local provider coverage, schedule, product size, and site conditions |
| Cancellation / Rescheduling | Please contact Nexomensa at least 24 hours before the scheduled appointment. Late cancellation, late rescheduling, or no-show situations may result in a cancellation fee. |
| Issue Reporting | Please report any assembly-related issue as soon as possible, preferably within 48 hours after the appointment. |
Read Before Purchasing Assembly Service
White-Glove Assembly Service is intended to make post-delivery setup easier, but it does not replace freight delivery, warehouse receiving, room preparation, or product inspection. Please inspect your outer packaging when your order arrives and contact Nexomensa before scheduling assembly if any carton is missing or visibly damaged.
Incorrect Service Tier
If the selected service tier does not match the product size or assembly complexity, Nexomensa may contact you to adjust the service option before scheduling.
Access or Room Not Ready
Additional charges or rescheduling may apply if parking, building access, the assembly room, or the workspace is not ready at the appointment time.
Missing or Damaged Parts
If missing, incorrect, or damaged parts are discovered before or during assembly, the appointment may need to be paused or rescheduled while Nexomensa assists with replacement parts.
Need Help Choosing the Right Assembly Option?
Share your product name, order number, delivery address, and preferred assembly date. Nexomensa can help confirm which service tier best matches your furniture.
Frequently Asked Questions
What is Nexomensa White-Glove Assembly Service?
It is an optional post-delivery assembly service for eligible Nexomensa furniture. It helps customers arrange professional assembly support after all packages have arrived and the room is ready.
How do I choose the correct assembly service option?
Select the option based on the assembled product’s total dimension, which means length + width + height. If the product is oversized, multi-package, or unusually complex, please choose Other Assembly or contact Nexomensa before ordering.
Does this service include delivery or moving boxes?
No. White-Glove Assembly Service is separate from freight delivery. It does not include indoor delivery, upstairs carrying, room-of-choice placement, or moving boxes from curbside, garage, lobby, warehouse, another room, or another floor.
View More Questions
Does one service cover multiple products?
No. One White-Glove Assembly Service covers one eligible Nexomensa product. If you need assembly for multiple products, please contact Nexomensa for a multi-item assembly quote.
Can I schedule assembly before my furniture arrives?
Formal assembly scheduling begins after all packages have been delivered and confirmed. You may contact Nexomensa before delivery for general preparation questions, but the appointment should not be finalized until the order is complete and ready.
Who performs the assembly appointment?
Assembly is arranged by Nexomensa and may be performed by qualified local assembly providers. The service is not part of standard freight delivery and should not be treated as indoor delivery or commercial installation work.
What if parts are missing or damaged during assembly?
The appointment may need to be paused or rescheduled. Please take clear photos of the affected parts, hardware bags, package labels, and product condition, then contact Nexomensa so our support team can assist with replacement parts or next steps.